Contact:

Severnvale Equestrian Centre, Tidenham, Chepstow Monmouthshire NP16 7LL

Severnvale will reopen in a limited way, on Monday 1 June; subject to the situation with COVID - 19 continuing to remain stable, or improving We would like to thank you for the support that you have given to us throughout this very difficult time; we have experienced so much generosity. We, as the owners of the business, Debbie our outstanding manager, as well as all of our loyal staff members; and most importantly the horses and ponies at Severnvale, are extremely grateful to every one of you. We look forward to welcoming you all back to Severnvale in the months to come, the ponies will certainly be very pleased to see you all; especially Marmite, who has definitely missed his regular treats. When it is possible to do so, we will celebrate the revival of the Centre back to the family-oriented, friendly, and fun place that you all know and love. This will be through a suitable event; to say thank you to everybody who has contributed to this, and notably those that continue to do so. Whilst you have all been away we have been very busy upgrading the facilities at the Centre; so when you return, you will see many constructive changes. Lizzel & Eric

Initial arrangements

In the first phase, instruction will only be available for existing clients and will include Private, Semi-Private or Small Group sessions for members of the same household, who have been in ‘lockdown’ together. Regrettably, at this point it is not possible to take very novice or beginner riders. To make sure that you and our staff are as safe as practicable we will, at all times work within and follow, Government guidelines on managing the risk of COVID- 19. To comply with this guidance we must ask clients to follow these steps:

Please:

don’t enter the Centre if you, or a family member, develop symptoms of the coronavirus park your vehicle leaving adequate space between it and the next vehicle take all reasonable steps to maintain a 2m distance apart while in the Centre wash your hands for at least 20 seconds on arrival and after riding wear gloves at all times when mounting, riding, and dismounting follow instructions given by your Instructor

Also:

If you notice anything at the Centre that you think deserves our attention, please do share your concerns with us so that we can respond quickly

Current temporary arrangements

During this time, to maintain social distancing the Centre will be operating with limited staff, which will make it difficult to answer phone calls; so ideally, may we please ask you to book by contacting the Centre directly using either: • booking@severnvale-equestrian.com - or • svec@clara.co.uk - or • through Facebook messenger If possible, please make your payment online before the session takes place; however if this is not possible, then via a credit card or bank transfer.

Future booking arrangements

Severnvale intends to use a new online booking system (details to be announced soon), which will enable you to book and pay for your sessions, easily and safely, through this website. However, the arrangements will remain as flexible as possible, as you will still be able to contact the Centre directly, if you would like to book specific sessions with a particular instructor; which you can do by email or messaging the Centre via social media.